Contact us
Questions about an order, a download link or a refund? Reach a real person using any of the channels below.
Best channel for order and download questions. We reply within one business day.
Phone
Monday to Friday, 9:00–18:00 Brasília time (UTC−3). Closed on Brazilian public holidays.
Postal address
Business correspondence only. We do not ship physical products.
Wd Negocios Digitais Ltda
CNPJ 51.668.753/0001-00
Rua C, 450 — Santana do Paraíso/MG
CEP 35.179-000 — Brazil
Company details
| Legal name | Wd Negocios Digitais Ltda |
|---|---|
| CNPJ (company tax ID) | 51.668.753/0001-00 |
| Trading name | Puzzles +1000 |
| Registered address | CNPJ 51.668.753/0001-00, Rua C, 450, Santana do Paraíso/MG, CEP 35.179-000, Brazil |
| Support email | support@healthmeai.com |
| Support phone | +1 (979) 347-1952 |
| Product sold | eBook Puzzle +1000 — a puzzle ebook delivered as a PDF by email |
| Price | $29.90 USD, one-time payment |
| Payment processor | CartPanda (checkout is hosted on the processor’s domain) |
Before you write to us
These two questions cover most of the messages we receive:
- My ebook has not arrived. The delivery email is sent to the address entered at checkout once the payment is confirmed. Check your spam and promotions folders first, then email us — include the name and email used on the order and we will resend the link.
- I want a refund. Email us within 30 days of purchase with your order details. See the refund policy for what happens next.
What we cannot help with
eBook Puzzle +1000 is an entertainment product. Our support team cannot answer medical questions and does not provide health, diagnostic or treatment advice. If you have a health concern, please contact a qualified healthcare professional. In an emergency in the United States, call 911.
Response times. Email is answered within one business day in the order received. We never ask for your full card number, CVV or account password — if a message claiming to be from us asks for those, do not reply and forward it to support@healthmeai.com.
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